General terms

Welcome to the BDICollection.co.uk website terms and conditions for use. By accessing this Website and/or placing an order (on the website, by email or by phone) you agree to be bound by the terms and conditions set out below.

Company name: Optimum International Limited, trading as BDI Collection
Company Registration Number: 3100751
E-mail address: info@BDICollection.co.uk
Web-site: www.BDICollection.co.uk

Amendments

BDI Collection (from now on also referred to as “we”, “us” or “our”) aim to constantly improve our website to facilitate this, we may:

  • Modify or withdraw, temporarily or permanently, this Website (or any part of it) with or without notice; and/or
  • Change the conditions from time to time and your continued use of the Website (or any part of it) following such change will demonstrate your acceptance of such change.
  • Alter or extend promotions at any time.

Accuracy of content

We have taken every care in the preparation of the content of this website that prices quoted are correct at time of publishing and all products have been fairly described. However, orders will only be accepted if there are no material errors in the description of the goods or their prices as advertised on this website.

All prices are displayed inclusive of V.A.T.

We make every effort to display the colour of the furniture as accurately as possible. But as colour reproduction depends on your computer’s monitor, we cannot guarantee that your monitor’s display of the colour is accurate to the actual product.

Please notify us of any inaccuracies that you may find on the website and we will endeavour to correct them as soon as possible.

Acknowledgement and acceptance of your order

When placing an order on our website or over the telephone, it is important that you appreciate and understand that this order is a legally binding contract. Your statutory rights, including any cancellation rights, are unaffected.

Processing your order and delivery dates

You will be informed of the likely approximate length of time until delivery at the point of order. Once your order is confirmed as available for delivery we will contact you to agree definite arrangements for the date of delivery. Every effort is made to see that the approximate delivery date is accurate, but on rare occasions this may be delayed through circumstances beyond our control. We will, of course, make every effort to keep you informed. Due to the weight of some items (items over 50kg), we will arrange for a delivery that will be subject to our courier’s availability of this service in your area.

Delivery and shipping

Please click here for our “Delivery and Shipping” information.

Registering on the website

By registering on the website, you are able to easily track and manage your orders and details. We will not share this information with any 3rd party. By registering on the website, you agree to allow us to contact you by email, post or telephone to update you on product information, special offers or discount codes.

Please email us on info@BDIcollection.co.uk if you do not wish to be contacted after registering with us.

Payment

Our online payments are processed securley by WorldPay, we currently accept payments using the following cards- VISA, VISA Debit, Maestro and MasterCard. In addition to this, we will also accept payment by electronic bank transfer; details will be provided on request.

Cancellation and return policy

Please click here for our “Cancellation and returns policy” information.

Refunds

Following cancellation (under the conditions listed above) of your order, any monies paid will be refunded by the method you used to pay us and usually within 14 days.

Your product guarantee

Please click here for our “Product Guarantee” information. This guarantee applies to Mainland UK only (UK mainland excludes Northern Ireland, Eire, Scottish Offshore, Scottish Highlands, Channel Islands and Isle of Man). Your statutory rights are unaffected.

Intellectual property

All designs, logos, text, images and artwork on the BDI Collection website are the property of BDI Collection. Please seek written permission to use any of the pre-mentioned material. We reserve the right to decline usage.